Cabin Services Assistant Career– Emirates Airline Dubai

Cabin Services Assistant Career – Emirates Airline Dubai. Emirates Airline is seeking a Cabin Services Assistant to join its team in Dubai. This unique role focuses on maintaining and personalising the A380 Shower Spas for First Class customers, as well as keeping lavatories and cabin areas clean and presentable. If you have customer service experience with an international hotel chain, airline, or world-class service provider, this could be your next career move.

Location: Dubai, United Arab Emirates
Airline: Emirates Airline
Job Type: Full Time
Base: Dubai, UAE

Job Purpose

As a Cabin Services Assistant, you will organise, hygienically clean, and personalise the A380 Shower Spas with the objective of ensuring each First Class customer who uses this unique onboard feature is delighted by the experience.

The primary area of responsibility is Shower Spa cleanliness and personalisation. However, maintenance of First, Business, and Economy Class lavatories, First and Business Class Lounges, and general cabin areas is also a responsibility of this role, all to project a positive company image to our customers.

The role is to clean designated aircraft areas and does not overlap with or replace normal Cabin Crew service duties. The Cabin Services Assistant will report to the Purser, or the SFS, should the Purser be on crew rest or otherwise unavailable.

Key Responsibilities

  • Perform inventory control function confirming products are loaded in the correct quantities to ensure onboard facilities can be correctly serviced

  • Check Shower Spa and lavatory cleanliness prior to passenger boarding, placing appropriate amenity items to prepare for passenger use

  • Promptly and hygienically clean the Shower Spas after every customer use with appropriate cleaning materials, using the Cabin Services Assistant Checklist as a guide

  • Personalise the Shower Spa for each customer at the allocated time from the Shower Spa Reservations System

  • Ensure no customers enter the Shower Spa once it has been personalised for a customer’s use

  • Advise Purser if the Reservation System is running behind schedule

  • Maintain clean and tidy lavatories by routinely completing the Cabin Services Assistant Checklist

  • Maintain an aesthetically pleasing, clean, and safe working environment by conducting cabin tidy duties in all passenger cabins and social areas

  • Report any defects to the Purser so they can be rectified as soon as possible

  • Respect and protect company assets, the safety of colleagues, and customers by immediately reporting any discrepancies, strange noises or smells, abnormal customer behavior, or suspicious items

  • Report for duty on time and ensure conformance to uniform regulations

  • Respect and obey the chain of command on ground and in-flight and perform duties as directed by the Purser

Qualifications

To be considered for the role, you must meet the below requirements:

RequirementDetails
Education10 years schooling or equivalent
ExperienceMinimum 2 years customer service experience with an international hotel chain, airline, or world-class service provider
Preferred ExperienceExperience working in Hospitality Industry within housekeeping department
LanguageMust be fluent in written and spoken English

Salary and Benefits

Join us in Dubai and enjoy:

  • Attractive salary package of 6000 AED – 7000 AED

  • Travel benefits exclusive to the aviation industry

  • Discounts on flights and hotel stays around the world

Why Join Emirates

  • Work for one of the world’s most recognized and admired brands

  • Experience a collaborative, multicultural work environment

  • Enjoy unique travel and lifestyle benefits

  • Based in Dubai, a cosmopolitan and vibrant city

How to Apply

Interested candidates who meet the qualifications should submit their application using the Apply Now button on this page. For more information, visit the Emirates Group Careers website.

To apply for this job please visit www.emiratesgroupcareers.com.

Job Overview
Job Location