
RTC-1 Employment Services
Are you organized, customer-focused, and well-versed in travel & visa processes? We are looking for a Travel & Visa Consultant in Dubai, UAE to assist clients with travel booking, visa application, and documentation, ensuring smooth processes and high satisfaction. You’ll play a key role in helping people travel with confidence.
About the Company
RTC-1 Employment Services is recruiting on behalf of a well-established travel company based in Dubai with over 20 years of experience offering holiday & travel services globally. The company values creativity, brand consistency, and doing work that sparks wanderlust.
Job Overview
Location: Dubai, UAE
Job Type: Full-Time, Permanent
Department: Travel & Visa / Client Services
Reports To: Travel Supervisor / Visa Manager / Head of Client Services
Education: High school or diploma; degree in Travel & Tourism, Business, or related field preferred
Experience: 1-3 years in travel consultancy, visa processing, or client service roles
Role – Travel & Visa Consultant
You will be responsible for advising clients on visa requirements, completing visa applications, coordinating travel (flights, hotels, transport), and ensuring all documentation is in order. You’ll act as a point of contact throughout the visa/travel process, maintaining communication and follow-up to ensure client satisfaction.
Key Responsibilities
Provide clients with advice & guidance on visa requirements, eligibility, documentation, and processing times.
Assist clients in completing visa applications: checking documentation, submitting to embassies/authorities, tracking status.
Handle travel arrangements: booking flights, hotels, transport, itineraries.
Maintain communication with clients: updates, resolving issues or delays, answering queries.
Liaise with embassies / visa centers / governmental authorities to ensure correct processing.
Keep accurate records of applications, dispatches, approvals, and rejections.
Upsell optional services (travel insurance, upgrades, expedited visa processes) where applicable.
Stay updated on changing visa laws, travel restrictions, and documentation requirements in different countries.
Required Qualifications & Skills
1-3 years of experience in travel consulting, visa services or related customer service.
Good knowledge of visa types (tourist, business, family) and travel documentation.
Strong organizational skills, attention to detail.
Excellent communication skills (English mandatory; Arabic is a plus).
Ability to handle multiple cases and deadlines.
Proficiency with travel / visa software, booking platforms, or online tools.
Professional, customer-friendly attitude and problem-solving skills.
Salary
The average monthly salary for Travel/Travel & Visa Consultants in UAE is around AED 3500 – 4000 /month depending on experience and company
Entry level may start lower; more experienced consultants with strong portfolio or niche expertise may earn more.
What We Offer
Steady, full-time role with client-facing responsibilities.
Opportunity to broaden travel & visa knowledge, work with diverse clients.
Benefits may include visa assistance, travel arrangements, performance bonuses.
Exposure to multiple destinations and changing regulatory environments.
Location & Work Conditions
Office-based in Dubai with regular office hours; may require some extended hours during peak travel or visa seasons.
Hands-on work with documentation, client follow-ups, and coordination with external entities.
Growth & Career Path
From Travel & Visa Consultant → Senior Consultant / Team Lead → Manager of Travel & Visa Services.
Potential to specialize in specific visa types / regional processing / corporate travel.
How to Apply
Submit your CV via the GulfTalent listing Travel & Visa Consultant (Ref: #501149). Include:
Your experience in travel bookings, visa processing, or client service.
Examples of destinations / visa types you have worked with.
Any software / tools you have used.
Languages spoken and any specialized certifications (if any).



