Company: Emirates Group Careers
Location: Dubai, United Arab Emirates
Job Type: Full Time
Experience: 2-3 Year
Job Overview
The Cabin Services Assistant plays a vital role in ensuring that the luxurious A380 Shower Spas are impeccably clean and personalized for First Class passengers. This position focuses on maintaining high standards of hygiene and service, contributing to an exceptional onboard experience. The Cabin Services Assistant is responsible for cleaning designated areas of the aircraft, including lavatories and lounges, while working closely with the cabin crew to uphold the airline’s esteemed reputation.
Success in this role is measured by the satisfaction of First Class customers, achieved through meticulous attention to detail and adherence to cleanliness protocols. The Cabin Services Assistant will report to the Purser or Senior Flight Steward, ensuring seamless communication and service delivery.
Key Responsibilities
- Oversee inventory control to ensure that all necessary products are stocked and available for passenger use.
- Inspect the cleanliness of Shower Spas and lavatories before passenger boarding, preparing amenity items for use.
- Conduct thorough and hygienic cleaning of Shower Spas after each use, following the CSA Checklist to meet established standards.
- Personalize the Shower Spa for each customer, displaying selected products attractively to enhance their experience.
- Monitor the Shower Spa Reservation System, ensuring no unauthorized access occurs during personalization.
- Maintain cleanliness in lavatories by regularly completing the CSA Checklist and ensuring amenity items are stocked.
- Conduct cabin tidy duties across all passenger areas to maintain a clean and safe environment.
- Report any maintenance issues or defects to the Purser promptly to ensure swift resolution.
- Adhere to uniform regulations and report for duty punctually, respecting the chain of command.
- Communicate effectively with crew members regarding any discrepancies or unusual occurrences.
Qualifications & Requirements
- Completion of 10 years of schooling or equivalent educational background.
- A minimum of 2 years of experience in customer service, preferably with an international hotel chain or airline.
- Experience in the hospitality industry, particularly in housekeeping, is advantageous.
- Fluency in both written and spoken English is essential.
- Strong attention to detail and a commitment to maintaining high standards of cleanliness.
- Ability to work collaboratively within a team and follow instructions from senior crew members.
About Emirates Group
Emirates Group is a leading airline and travel services provider, renowned for its commitment to excellence and customer satisfaction. Based in Dubai, the company offers a dynamic work environment that values diversity and innovation. Employees enjoy a range of benefits, including competitive salaries, travel discounts, and opportunities for personal and professional growth.
How to Apply
Candidates interested in the Cabin Services Assistant position should apply through the official Emirates Group Careers careers platform. Link is given in Apply For Job button on this page.
To apply for this job please visit www.emiratesgroupcareers.com.
