Sr. Assistant Relations & Staff Services

Sr. Assistant Relations & Staff Services. e&, the region’s leading technology and telecommunications company, is hiring a Sr. Assistant Relations & Staff Services to support administrative operations, government liaison activities, and employee services. This full-time, on-site role is vital in ensuring smooth visa processing, compliance with local regulations, and efficient coordination with government bodies. Join a dynamic team focused on delivering excellence across internal and external stakeholder relations.

Available Position:

Sr. Assistant – Government Relations & Staff Services (1 Position)

Key Responsibilities:

Visa & Immigration Operations

• Process new, renewal, and cancellation of visas for employees and family members.

• Manage Golden Visa applications in compliance with UAE government regulations.

• Utilize the Hayyak system for visa submissions, expense claims, and tracking.

Employee Support & Communication

• Provide responsive support through email, phone, and in-person visits for visa, medical, and travel documentation needs.

• Act as the primary liaison for all inquiries related to immigration, legal documentation, and government transactions.

Embassy & Government Liaison

• Coordinate with UAE and foreign embassies for attestations, visa facilitation, and documentation for official travel.

• Maintain strong working relationships with governmental authorities and departments including Etisalat.

Security & Access Management

• Administer access pass procedures for restricted locations such as military zones, airports, malls, and government buildings.

Administrative & Legal Responsibilities

• Maintain and update trade licenses and PRO cards.

• Draft official documents, letters, and legal paperwork.

• Oversee legal translation, notarization, and attend court or police-related matters when required.

Audit & Compliance Coordination

• Ensure readiness for internal and external audits (e.g., ISO audits).

• Collaborate with fraud investigation units and prepare court/audit documentation in compliance with legal requirements.

Event & Task Coordination

• Support organization of company events that require government approvals or services.

• Lead special assignments that involve coordination with external authorities.

Required Qualifications:

• In-depth knowledge of UAE visa and immigration laws and procedures.

• Hands-on experience with government portals (e.g., Hayyak) and official government systems.

• Proven experience coordinating with embassies and government departments.

• Strong communication and interpersonal skills.

• Bilingual fluency in Arabic and English is preferred.

• High attention to detail with the ability to handle multiple tasks under tight deadlines.

Benefits:

• Competitive salary package.

• Opportunity to work with one of the UAE’s leading organizations.

• Diverse, inclusive, and collaborative work environment.

• Career development and progression pathways.

• Comprehensive medical insurance and employee support services.

Working Conditions:

• Full-time, on-site role based in Abu Dhabi.

• Requires regular coordination with government offices and occasional off-site visits.

• May involve urgent tasks and event coordination during non-standard hours.

How to Apply:

To apply, please submit your CV via the official e& careers portal.
Only shortlisted candidates will be contacted. If you haven’t heard from us within two weeks, please consider your application unsuccessful. e& is proud to be an equal opportunity employer. We are committed to building an inclusive and diverse workplace. For more jobs in UAE visit ejobsboard Gulf Jobs.