Translator at Dr Sulaiman Al Habib Rayyan Riyadh translates and facilitates the communication between nursing staff, non-Arabic speaking physicians and patients, relatives. Answers phone calls regarding queries and other concerns without changing any OR booking, change of appointment or any other extra tasks not included in his/her job description. Provide assistance in translations to facilitate the communication.

Key Responsibilities / Accountabilities

•  Controls traffic and public outside the doctor’s clinic.
• Demonstrates a high level of patience and professionalism in dealing with problematic/demanding patients or relatives.
• Maintains confidentiality regarding patients, family and hospital matters.
• Practices sympathetic and caring attitude towards the patient/family.
• Complies with all approved HMG policies and procedures.
• Collaborates with other nursing and non-nursing departments to accomplish given tasks as needed and approved by the DON and or Supervisor/Manager.
• Complies with the uniform policy.
• Works independently with minimal supervision and ability to create and manage databases.
• Participate in providing patient and family education.
• Participates in person-centered care initiatives undertaken by HMG.
• Enriches patient experience with compassion, respect and dignity.
• Translate medical reports or any other related documents
• Performs other applicable task and duties assigned within the realm of his/her knowledge, skills and abilities.