Senior Support Representative Latest Jobs in Lahore- Latest Lahore 2023 Jobs. Contour Software is hiring candidates for the position of senior support representative to join them soon. The ideal candidate for support positions in the Contour-Lahore office will be able to communicate effectively both verbally and in writing. The candidate will use the company’s proprietary CRM system to respond to support tickets submitted by customers, making use of the extensive FAQs and knowledge base available in this position. More insights about this job are given underneath.
Senior Support Representative
The salary is 45k-50k PKR per month.
- Growth Opportunities
- Good Working Environment
- Medical Coverage
- Provident Fund
- Home Internet Subsidy
- Life Benefit
- Child Care Facility
- Leave Encashment
- Conveyance Allowance
- Parents Medical Coverage
- Free Meals
- Provide proactive customer follow-up.
- Monitor incidents, prioritize them, and respond as necessary.
- Regularly interact with the Development, Customer Success, and Implementation groups in the North American office.
- Ensure ongoing customer satisfaction.
- Have to complete training sessions.
- Manage the local support team’s day-to-day support queue and provide coaching and direction.
- The ideal candidates must have a bachelor’s degree.
- Candidates must have 2-4 years of relevant experience.
- Candidates must be able to work in a team.
- Must have strong decision power.
- Must be able to manage time properly.
- Must have excellent communication skills both verbally and in writing.
How to Apply
- Interested candidates can apply for this job by clicking on the apply button available on this job.
- Candidates who are relevant to this job shall apply.
- Candidates who are willing to get the most recent updates about jobs can visit our website at www.ejobsboard.com
April 24, 2023
Lahore, Punjab, Pakistan