Job Title: Sales Manager – Retail
Company: Al-Futtaim Private Company LLC
Department: Al-Futtaim Motors – Toyota
Location: Al Ain, United Arab Emirates
Employment Type: Full-time
Industry: Automotive / Retail Sales
Job Overview
Al-Futtaim Motors is looking for an experienced and commercially driven Sales Manager – Retail to lead its Toyota Al Ain showroom. The successful candidate will be responsible for managing sales operations, developing a high-performing team, achieving business targets, and ensuring an outstanding customer experience throughout the vehicle purchasing journey.
This is an excellent opportunity for an automotive sales professional with strong leadership, customer relationship, and commercial management skills to contribute to one of the UAE’s leading automotive businesses.
Key Responsibilities
- Lead, motivate, and develop the showroom sales team to achieve monthly and annual targets.
- Plan and manage sales activities to improve showroom performance.
- Monitor sales results and implement strategies to maximize opportunities and profitability.
- Deliver exceptional customer experiences throughout the sales process.
- Coach Sales Executives on customer engagement, negotiation, and closing techniques.
- Handle customer concerns and escalations professionally.
- Build customer loyalty and strengthen long-term relationships.
- Ensure compliance with Toyota and Al-Futtaim sales policies and processes.
- Analyze sales data and market trends to improve commercial performance.
- Promote teamwork, accountability, and continuous professional development.
Required Skills and Qualifications
- Bachelor’s degree or equivalent qualification.
- Minimum 5 years of sales experience.
- 2–3 years of experience in a sales leadership or supervisory position.
- Automotive retail sales experience is highly preferred.
- Strong understanding of sales operations and customer engagement.
- Experience managing sales KPIs and business targets.
- Strong leadership, coaching, and team-management abilities.
- Excellent communication, negotiation, and influencing skills.
- Strong analytical and problem-solving capabilities.
- Customer-focused and commercially minded approach.
- Proficiency in Microsoft Office.
- Fluent English communication skills; Arabic is an advantage.
- Ability to perform effectively in a fast-paced, target-oriented environment.
About Al-Futtaim
Al-Futtaim Group is a privately held regional business headquartered in Dubai, United Arab Emirates. Established in the 1930s as a trading business, the group has grown into a diversified organization operating across automotive, financial services, real estate, retail, and healthcare.
With more than 35,000 employees across over 20 countries in the Middle East, Asia, and Africa, Al-Futtaim works with more than 200 internationally recognized brands. The group focuses on customer satisfaction, innovation, collaboration, excellence, and integrity.
About Al-Futtaim Automotive
Al-Futtaim Automotive is a major division of the Al-Futtaim Group and operates across 10 countries in the Middle East, Asia, and Africa. Its activities include automotive distribution, manufacturing, leasing, and aftersales services.
The division represents leading international automotive brands, including Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. With around 9,000 employees, Al-Futtaim Automotive offers career opportunities across its extensive automotive operations and aims to provide innovative mobility solutions and high-quality customer experiences.
How to Apply
Candidates interested in the Sales Manager – Retail | Toyota Al Ain position should apply through the official Al-Futtaim careers platform.
To apply for this job please visit www.afuturewithus.com.