PTCL Helpline Jobs in Rawalpindi- Latest PTCL Jobs 2023

Pakistan Telecommunication Company Limited

PTCL Helpline Jobs in Rawalpindi- Latest PTCL Jobs 2023.  The PTCL Group, Pakistan’s leading technology company, offers unparalleled national services. Due to its mission to revolutionize the technology sector through high-end, cutting-edge solutions, the organization stands out across all service delivery levels. As Pakistan’s largest provider of Integrated Information Communication & Technology (ICT) and Cellular Network services, the PTCL group is well-known. Currently, they are looking for candidates for the PTCL helpline to join the post of customer care executive. The candidate must be enthusiastic, self-assured, and have strong English and Urdu communication skills. . Their primary responsibility will be to resolve issues and handle telephone complaints from customers. Requires basic computer skills.  More insights about this job are given underneath.


Customer Care Executive

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The salary will be PKR 20,000/month


  • Growth Opportunities
  • Good Working Environment
  • Free Medical
  • Free Internet at Home
  • Work from Home Option
  • Incentives up to 15K

Job Type

  • Full-Time
  • Contract

Jobs Roles

  • Providing information about products and services, processing orders, and handling billing and payment inquiries for customers.
  • Updating customer account information and maintaining accurate records. Escalating complex or unresolved issues to higher-level management.
  • Identifying and suggesting potential upsell opportunities.
  • Collaborating with cross-functional teams to ensure customer satisfaction.
  • Maintaining a high level of product and industry knowledge.
  • Adhering to company policies and procedures related to customer service.

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Eligibility Criteria

  • Must have done bachelor’s.
  • Candidates with an age limit of 35 years can apply.
  • Candidates must have skills related to customer service.
  • Candidates must be able to work in a team.
  • Must have strong decision power.
  • Must be able to manage time properly.
  • Candidates must be hardworking and punctual.

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How to Apply

  • Interested candidates can apply for this job by clicking on the apply button option available on the page.
  • Candidates who are relevant to this job shall apply.
  • Candidates who are willing to get the most recent updates about jobs can visit our website at


May 09, 2023


Rawalpindi, Pakistan

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