Pakistan Telecommunication Company Limited
PTCL Helpline Jobs in Rawalpindi- Latest PTCL Jobs 2023. The PTCL Group, Pakistan’s leading technology company, offers unparalleled national services. Due to its mission to revolutionize the technology sector through high-end, cutting-edge solutions, the organization stands out across all service delivery levels. As Pakistan’s largest provider of Integrated Information Communication & Technology (ICT) and Cellular Network services, the PTCL group is well-known. Currently, they are looking for candidates for the PTCL helpline to join the post of customer care executive. The candidate must be enthusiastic, self-assured, and have strong English and Urdu communication skills. . Their primary responsibility will be to resolve issues and handle telephone complaints from customers. Requires basic computer skills. More insights about this job are given underneath.
Customer Care Executive
The salary will be PKR 20,000/month
- Growth Opportunities
- Good Working Environment
- Free Medical
- Free Internet at Home
- Work from Home Option
- Incentives up to 15K
- Providing information about products and services, processing orders, and handling billing and payment inquiries for customers.
- Updating customer account information and maintaining accurate records. Escalating complex or unresolved issues to higher-level management.
- Identifying and suggesting potential upsell opportunities.
- Collaborating with cross-functional teams to ensure customer satisfaction.
- Maintaining a high level of product and industry knowledge.
- Adhering to company policies and procedures related to customer service.
- Must have done bachelor’s.
- Candidates with an age limit of 35 years can apply.
- Candidates must have skills related to customer service.
- Candidates must be able to work in a team.
- Must have strong decision power.
- Must be able to manage time properly.
- Candidates must be hardworking and punctual.
How to Apply
- Interested candidates can apply for this job by clicking on the apply button option available on the page.
- Candidates who are relevant to this job shall apply.
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May 09, 2023