Talent Scout Pvt. Ltd
Latest Customer Service Agent Jobs in Lahore. A newly opened office in DHA Phase 8 Lahore is seeking young and dynamic individuals for the post of customer service agent with exceptional English communication skills to join a US-based company. The ideal candidates will receive training from experienced trainers from the USA and will interact with corporate clients. Candidates must possess excellent spoken and written language abilities, emphasizing appropriateness, sensitivity, and the capacity to handle unfamiliar topics. They should be able to handle hostile questioning with confidence and effectively obtain and maintain their turn to speak. The elaborated information related to the job is given below.
Customer Service Agent
The salary is 70,000 – 120,000 PKR a month
- Growth Opportunities
- Good Environment
- Transportation Facility
- Paid Leaves
- Performance Bonuses
- The duties for this role involve handling all client/customer/user requests with professionalism,
- Efficiently collecting relevant details and information, delivering excellent support for a US-based limousine services operation,
- Documenting issues and actions on a portal, and resolving issues in a manner that benefits both the company and the client.
- Candidates should also be receptive to constructive feedback, meet performance criteria, attend training sessions, and assist with supervising colleagues and junior staff.
- Candidates must have one year of experience along with a bachelor’s degree.
- Additionally, candidates must possess strong written and verbal communication skills, including effective listening, the ability to address customers’ service needs, and the ability to adjust their language for different customers.
- They must be able to diagnose problems and provide a quick, clear solution on the first contact.
- Furthermore, they should have experience gathering information and summarizing key facts, gaining trust and building rapport, and showing individualized attention and personal involvement.
How to Apply
- Interested candidates can apply by pressing the apply button available on this job.
- Candidates must write the title of the job they are applying for.
- Candidates must apply after reading the complete job requirements.
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May 14, 2023