Customer Service & Office Administrator Jobs in Canada

Customer Service & Office Administrator Jobs in Canada. At the Vernon location, Craftsman Collision is looking for a full-time Customer Service and Office Administrator. They provide competitive annual wages ranging from $42,000 to $55,000, paid vacation for three weeks, and extended health and dental benefits. The Customer Service and Office Administrator will support the Shop with operations initiatives and administrative responsibilities while also providing exceptional customer service. Craftsman Collision is Canada’s largest chain of independent auto body shops, but they’re also a family that cares about the people they serve. The description is given below.


Customer Service & Office Administrator


The salary is $42,000-55,000 per year.


  • Good Environment
  • Market Competitive Salary
  • Career Opportunites
  • Paid Leaves

Job Type

  • Full-Time
  • Permanent

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Job Roles

  • In the role of Customer Service, you will engage with customers in a compassionate, amiable, and proficient manner, while helping to accurately determine their needs to communicate with the rest of the team. Your responsibilities will also include collecting all necessary information to transmit to the estimator.
  • As part of the Office Administration team, your duties will include utilizing Audatex and Mitchell to download and print assignments from insurance companies. Additionally, you will be responsible for creating new files for estimators.

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Eligibility Criteria

  • To be considered for this position, applicants should have at least 3 years of relevant experience in a fast-paced, team-oriented work environment.
  • Completion of post-secondary courses in a related field would be an advantage.
  • The ideal candidate should possess strong interpersonal skills with a customer service-oriented attitude, and experience with accounts receivable, accounts payable, and payroll would be a plus.
  • The ability to multitask, prioritize, and manage time effectively with minimal supervision is essential.
  • The candidate should also be detail-oriented and capable of completing tasks with a high level of accuracy.
  • Strong verbal, written, and listening skills are also necessary.
  • Proficiency in Outlook, Word, and Excel is required, and a willingness to learn new applications is highly desirable.
  • The ideal candidate should have a demonstrated aptitude for learning and development.
  • Previous experience with payroll or HRIS systems is preferred, and experience with Dayforce is an asset.
  • A valid driver’s license would be advantageous, and all applicants must be legally entitled to work in Canada without any restrictions.

How to Apply

  • To submit your application, click the “Apply” button and complete the online form.
  • Candidates can attach their resumes and any relevant supporting documents.
  • Before applying, kindly review the Position Description.
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June 15, 2023


Vernon, BC, Canada

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