Officer Front Office at First Abu Dhabi Bank – Part-Time

Location: Dubai, United Arab Emirates
Company: First Abu Dhabi Bank (FAB)
Job Type: Part-Time
Eligibility: UAE Nationals (Emiratisation Role)

Role Summary

First Abu Dhabi Bank (FAB) is seeking a professional and customer-focused Officer, Front Office to join its team in Dubai. This part-time Emiratisation opportunity is ideal for candidates who enjoy interacting with people and delivering exceptional customer service in a corporate environment.

As the first point of contact for visitors and clients, you will represent the bank’s professional image by providing a welcoming experience, coordinating front office activities, supporting meetings, and assisting with administrative and corporate services tasks.

Your Key Responsibilities

• Welcome clients, visitors, and guests in a courteous and professional manner.
• Guide or escort visitors to the appropriate departments when required.
• Coordinate visitor access with the security team.
• Provide a comfortable and professional experience for guests while they wait.
• Support the scheduling and preparation of meetings, conferences, and conference calls.
• Handle incoming telephone calls and direct inquiries to the appropriate departments.
• Receive, sort, and distribute incoming mail and correspondence.
• Maintain front office filing systems and administrative records.
• Coordinate office supply inventory, including stationery and pantry requirements.
• Assist staff and visitors with general inquiries and service requests.
• Support the Soft Services team with administrative and secretarial duties.
• Coordinate maintenance requests for office equipment and facilities.
• Ensure the reception area, lobby, and building entrance remain clean, organized, and presentable.
• Follow professional grooming standards and maintain a positive customer-focused attitude.
• Comply with company policies, procedures, and customer service standards.
• Perform additional front office and administrative duties as assigned.

Qualifications

Applicants should have:

• Graduate degree or equivalent qualification.
• Excellent spoken and written English communication skills.
• Professional appearance with strong interpersonal skills.
• UAE National status (Emiratisation role).

Preferred Experience

The ideal candidate will have:

• Experience working in a corporate office, customer service, hospitality, or reception environment.
• Previous experience in a well-established national or international organization.
• Background in concierge services, front office operations, or customer relations.
• Experience within a 5-star hotel or luxury hospitality environment is an advantage.
• Confidence in interacting with VIP clients and senior executives.

Skills & Attributes

Successful candidates should demonstrate:

• Outstanding customer service skills
• Professional communication and telephone etiquette
• Reception and front office management
• Visitor and client relationship management
• Administrative and organizational abilities
• Time management and multitasking
• Attention to detail
• Positive attitude and professional presentation
• Teamwork and collaboration
• Problem-solving abilities
• Microsoft Office proficiency
• Strong interpersonal skills

Why Choose FAB?

Joining First Abu Dhabi Bank means becoming part of one of the Middle East’s leading financial institutions. FAB offers employees a supportive work environment, continuous learning opportunities, and the chance to develop valuable professional skills while contributing to exceptional customer experiences.

Employee Benefits

• Competitive compensation package
• Professional development and training opportunities
• Inclusive and collaborative workplace
• Flexible part-time working opportunity
• Career growth within a leading banking institution
• Supportive and customer-focused work culture

How to Apply

Interested candidates can apply by clicking the Apply for Job button on this page. You will be redirected to First Abu Dhabi Bank (FAB)’s official careers website, where you can complete and submit your application through the company’s official recruitment portal.