Receptionist cum Booking Agent

Job Overview 

We are looking for a Receptionist cum Booking Agent to join our team in Muscat. You will be the first point of contact for customers, manage inbound inquiries, coordinate bookings for diving and snorkeling trips, handle administrative tasks, and help ensure smooth communication between guests and operations. This role suits someone with strong communication and organizational abilities.

Job Details

• Location: Muscat, Oman

• Industry: Travel / Tourism / Diving & Adventure

• Job Type: Full-Time

• Functional Area: Reception / Customer Service / Booking Coordination

• Experience Required: 2–8 years

• Education: Any graduation or equivalent experience

Company Overview

MolaMola Diving Center is a PADI-certified dive and snorkel operator based in Muscat, Oman, offering daily diving trips, snorkeling excursions, and marine adventures. The center is known for its friendly service, safety standards, and memorable customer experiences on Oman’s coastal waters.

Key Responsibilities

• Greet visitors and clients in a friendly and professional manner.

• Manage phone calls, e-mail inquiries, and customer questions with attention to detail.

• Coordinate and schedule diving, snorkeling, and tour bookings with accuracy.

• Maintain organized booking and customer records (digital and physical).

• Provide information about activities, pricing, schedules, and safety requirements.

• Support front-desk operations and assist with basic administrative duties as needed.

• Work closely with operations and tour teams to ensure smooth customer experiences.

Required Qualifications & Skills

• 2–8 years of experience in reception, customer service, front-desk, or booking roles.

• Good command of English (spoken and written) with strong verbal communication.

• Proficiency in Microsoft Office (Word, Excel, Outlook) for daily tasks.

• Friendly, customer-oriented attitude and ability to handle inquiries professionally.

• Good organizational skills and ability to maintain detailed records.

• Experience in tourism / travel / hospitality is a plus but not mandatory.

Salary & Benefits (Estimated / Market Insight)

OMR 260 – OMR 350 per month (approximate average for reception and booking roles in Muscat, Oman).
(This is an estimate based on general receptionist salary data in the region; exact package depends on employer policy.)

Benefits may include:

• Health insurance (subject to company policy)

• Paid annual leave and statutory benefits

• On-the-job training and experience in tourism/guest services

How to Apply

Submit your updated CV For Receptionist cum Booking Agent via NaukriGulf using the original job link or directly to the company’s HR contact. In your application, highlight your experience in receptionist, customer support, or booking coordination roles and emphasize your organizational and communication skills.

Apply Now : Receptionist cum Booking Agent At MolaMola Diving Center | Muscat Oman